Last updated: August 3, 2026

This Cookie Policy explains how Matrix Horizon Limited, trading as MYRO (Omar Hodge Building, 4th Floor, Unit 3a, 325 Waterfront Drive, Road Town, Tortola VG1110, British Virgin Islands) ("MYRO", "we", "us", or "our") uses cookies, pixels, local storage, and similar access technologies on our website myro.global (the "Services").

This policy should be read alongside our Privacy Policy.

1. What Are Access Technologies?

Cookies are small text files placed on your device when you visit a website. They allow the website to recognize your device, remember preferences, enable shopping cart operations, and maintain site security. Web beacons, pixels, and local storage operate similarly.

2. Categories of Access Technologies We Use

In compliance with UK PECR regulations and ICO guidelines, we categorize technologies as follows:

• A. Strictly Necessary Technologies (Always Active)

  • Essential for operating the website, security, shopping cart functions, checkout, and remembering your 18+ age verification status.

  • Consent: Exempt from prior consent.

• B. Functional Technologies (Optional)

  • Allow us to remember your choices (e.g., currency, language, store location) and provide enhanced functionality.

  • Consent: Required via Cookie Banner.

• C. Analytics Technologies (Optional)

  • Help us measure site traffic, page interactions, and user flows to improve service performance.

  • Consent: Required via Cookie Banner.

• D. Advertising & Marketing Technologies (Optional)

  • Used to measure ad performance and support compliant marketing in accordance with UK advertising codes for age-restricted products.

  • Consent: Required via Cookie Banner.

3. Third-Party Tools & Cookie Inventory

We use Shopify and integrated third-party applications to deliver our Services. Below is a summary of technologies that may deploy storage mechanisms:

• Strictly Necessary Cookies

  • Vendor / Tool: Shopify, HulkApps

  • Purpose: Core session management, cart storage, security, and options management.

  • Typical Duration: Session to 14 days

• Strictly Necessary Age Assurance

  • Vendor / Tool: MYRO Age Assurance

  • Purpose: Remembers 18+ age gate confirmation.

  • Typical Duration: 30 days

• Strictly Necessary Cookie Preferences

  • Vendor / Tool: MYRO Cookie Preference

  • Purpose: Stores your choices from our Cookie Banner.

  • Typical Duration: 12 months

• Functional & Service Tools

  • Vendor / Tool: Chatty (Live Chat), Algolia (Site Search), Google Maps / Store Locator

  • Purpose: Enables live customer chat, enhanced instant search, and store location mapping.

  • Typical Duration: Session to 12 months

• Analytics & Reviews

  • Vendor / Tool: Google Analytics 4, Shopify Analytics, Judge.me

  • Purpose: Tracks aggregate page views, site performance, and product review display.

  • Typical Duration: Up to 12 months

• Marketing & Communications

  • Vendor / Tool: Meta Pixel, Klaviyo

  • Purpose: Measures marketing effectiveness and manages email opt-in triggers.

  • Typical Duration: Up to 90 days

4. How to Manage Your Cookie Choices

You can manage your non-essential cookie preferences at any time:

• A. Cookie Banner & Footer Settings When visiting our site, our Cookie Banner provides options: ACCEPT ALL, REJECT OPTIONAL, or MANAGE PREFERENCES. You can reopen the preference center at any time by clicking the "Cookie Settings" link located permanently in our website footer.

• B. Global Privacy Control (GPC) Where supported by our technical infrastructure, if your browser transmits a valid Global Privacy Control (GPC) opt-out signal, our site respects it as an opt-out request for optional advertising cookies.

5. Contact Us

• Entity: Matrix Horizon Limited, trading as MYRO

• Email: brand@myro.global

• Postal Address: Omar Hodge Building, 4th Floor, Unit 3a, 325 Waterfront Drive, Road Town, Tortola, VG1110, British Virgin Islands